Question 1

What does 24kCreditSolutions do?

Accepted Answer

We provide financial consulting and education to help you understand your credit profile, identify opportunities for improvement, and build a stronger financial foundation through strategic guidance.

Question 2

Do you guarantee deletions or a specific score increase?

Accepted Answer

No. we do not guarantee specific results outcomes vary based on individual financial situations. We focus on providing education, strategy, and guidance to help improve your financial profile over time.

Question 3

How does the process work?

Accepted Answer

Our process begins with a detailed review of your credit profile to identify areas for improvement. From there, we provide personalized strategy, guidance, and ongoing support to help you strengthen your financial profile over time.

Question 4

How long does it take to see results?

Accepted Answer

Results vary depending on your current credit profile and financial habits. Our focus is on long-term improvement through consistent strategy, education, and responsible financial behavior.

Question 5

What do you need from me to get started?

Accepted Answer

To get started, we require access to your credit report along with basic personal and financial information. This allows us to accurately assess your profile and develop a customized strategy.

Question 6

What credit report should I use?

Accepted Answer

We recommend using a reliable credit monitoring service that provides access to all three credit bureaus. This ensures we have a complete and accurate view of your credit profile for analysis and strategy development.

Question 7

Can you remove late payments?

Accepted Answer

We do not guarantee the removal of any items. However, we provide guidance, education, and strategic recommendations to help address inaccuracies and improve your overall credit profile over time.

Question 8

Can you remove collections and charge-offs?

Accepted Answer

We do not guarantee the removal of specific items. Our services focus on reviewing your credit profile, identifying potential inaccuracies, and providing strategic guidance to help improve your overall financial positioning.

Question 9

Can you remove repossessions?

Accepted Answer

We do not guarantee the removal of any items. However, we provide financial consulting and guidance to help you review your credit profile, identify potential inaccuracies, and develop strategies to improve your overall financial position over time.

Question 10

Can you remove bankruptcies?

Accepted Answer

Bankruptcies are complex and may remain on your credit report for a set period of time. We do not guarantee removal, but we provide education and strategic guidance to help you rebuild and strengthen your credit profile moving forward.

Question 11

Can you remove hard inquiries?

Accepted Answer

We do not guarantee the removal of inquires. Our approach focuses on reviewing your credit profile, identifying potential issues, and proving strategic recommendations to help improve your overall credit structure

Question 12

Do you help with identity theft?

Accepted Answer

Yes, we provide guidance and educational support to help you understand the steps involved in addressing identity-related issues and protecting your credit profile. We also help you navigate best practices for maintaining financial security.

Question 13

Will disputing hurt my credit score?

Accepted Answer

Every credit profile is different, and results may vary. Our approach focuses on educations, strategy, and responsible credit management to help support long term improvement in your financial profile.

Question 14

How many items can you dispute at once?

Accepted Answer

Every credit profile is different. We focus on reviewing your report and prioritizing items strategically to support the best possible outcome based on your unique situation.

Question 15

What is “credit utilization” and why does it matter?

Accepted Answer

Credit utilization refers to how much of your available credit you are using. It is an important factor in your credit profile, and maintaining low balances relative to your limits can help support a stronger overall financial position.

Question 16

Do I need to stop using my credit while we work?

Accepted Answer

Not necessarily. We provide guidance on how to use your credit responsibly, including timing, utilization, and payment strategies to help support long-term improvement.

Question 17

Do you offer business credit / business funding help?

Accepted Answer

Yes, we provide education and strategic guidance to help individuals and business owners understand business credit fundamentals, build strong profiles, and prepare for funding opportunities.

Question 18

How do payments work?

Accepted Answer

Payments are processed securely through our system. Clients are typically enrolled in a monthly program or service package depending on their selected plan.

Question 19

What is your refund policy?

Accepted Answer

Due to the nature of our services, All sales are final. We provide education, consulting and strategic guidance, and results may vary based on individual credit profiles.

Question 20

Can I cancel anytime?

Accepted Answer

Yes, you can cancel your service at any time. We aim to provide flexible options so you can choose what works best for your situation.

Question 21

How do you communicate updates?

Accepted Answer

We provide updates through email and/or your client portal, depending on your selected service. Our goal is to keep you informed throughout your progress.

Question 22

Is my information secure?

Accepted Answer

Yes, we take data security seriously. Your information is handled with care and protected through secure systems and best practices.

Question 23

Is credit repair legal?

Accepted Answer

Yes, consumers have the legal right to review their credit reports and address inaccurate or unverifiable information. We provide education and guidance to help you understand this process.

Question 24

How do I contact support?

Accepted Answer

You can contact our support team through our website, Email or contact form. We are here to assist you with any questions or concerns.

Frequently asked questions